Monday, May 18, 2020

OPEN HOUSE CONSIDERATIONS - On May 13th, Governor Walz indicated that he will be ending the “Stay at Home” order (EO 20-48) for Minnesotans.

Please consider adopting a plan that incorporates site-specific best practices surrounding health and wellness, social distancing, cleaning, sanitation and protection, and operations and communications with your sales associates, clients, and visitors in m ind. Following are more specific items for your consideration.
  • Consider adopting company protocols for sales associates or office staff who are ill or have come in contact with someone who has tested positive for COVID-19 before they commence an open house or showing. Per the Minnesota Department of Health all persons who are sick should stay home.
  • Consider OSHA safety protocols for workers when they will be meeting with the public.
  • Consult with your seller clients about whether and how consumers will enter their property during the listing and
    marketing of the property.
  • Outline steps the to minimize spread of the virus and comply with health and safety requirements before offering
    showings or open houses and during and after an open house or showing including:
Protecting Vulnerable Populations: The CDC recommends that people who are in this category for a higher risk of severe illness should stay home and away from other people as much as possible.
Older Adults (65+)
People living in long-term care facilities People with Asthma
People with HIV
People at High Risk of Severe Illness

Hand Hygiene: Consider the following:
Requiring workers and customers to wash or sanitize hands prior to entry and after exiting the property.
Providing hand washing stations or 60% alcohol-based hand sanitizer for use prior to entering and after exiting the property.
hand hygiene posters

Respiratory Etiquette: Consider the following:
Requiring cloth face mask coverings for persons entering the property. The CDC now recommends wearing simple cloth face coverings in public settings where other social distancing measures are difficult to maintain.
Providing tissues and receptacles for immediate disposal.
respiratory etiquette postersLimiting the amount of time allowed in the property

Consider measures to prohibit ill persons from entering the property such as:adopting the Minnesota Department of Health screening checklist; orposting a version of the MDH Stop! Help Protect our Residents posters asking ill people not to visit; or utilizing the MN Symptom Screener or Self-Screen Tool
Social Distancing
• Evaluate the property space for access and regulate visitor movement within the property maintaining at least six (6) feet of separation.
You will need to ensure that workers and customers engage in social distancing.Do not allow workers and customers to congregate in rooms that don't allow social distancing. Do not allow gatherings of 10 or more persons.
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• Create and follow a business plan for social distancing within the home.Consider adjusting the flow through the property such as limited or one-way movement through hallways,
bedrooms or other tight spaces where appropriate distancing may be difficult.Change configurations in the home if needed to adjust the flow to accommodate social distancingConsider the use of signs or other customer communication measures to control building access and regulate
customer movement.• Consider ways to make interactions between customers and associates as contactless as reasonably possible.
Consider requesting the seller open insider doors and turn on lights so visitors will not need to. Cleaning and Disinfecting
  • Consult with your client before using any cleaning products and recommend that your client disinfect their home before and after the open house, especially commonly touched areas like doorknobs and faucet handles.
  • There may be cleaning and disinfecting requirements in MN if holding an open house to the general public. Work with your seller client to follow CDC and Minnesota Department of Health guidance on maintaining regular cleaning and frequent high touch disinfecting .
  • Consider prohibiting visitors’ use of the home’s bathroom or other facilities and adopt cleaning and disinfecting protocols if they are utilized.